AI Made Simple for Everyday Work
Unlock smarter business growth with AI-powered solution
14 October 2025
This event has ended, but the conversations continue.
Stay tuned for the next Flux Series!
Most SMEs are still asking,
“What do I do with AI?”
The e27 Flux Series solves this by bringing together the best AI builders and SME leaders who need practical, no-fluff solutions. A one-day, high-impact experience designed to move businesses from curiosity to capability.
Through guided roundtables, practical workshops, tool trials and real conversations, Flux gives business leaders what they actually need: clarity, confidence, and hands-on access to AI that works.
MEET OUR SPEAKERS
BJORN LEE
CEO
Stealth Mode
CALEB KHOO
Head of Sales
SalesHero.io
CHUA ZI YONG
Chief Operating Officer
CARRO
DAVID YAM
Solutions Architect
Alibaba Cloud Intelligence Group
ETHAN OW
Co-Founder
Wenti Labs
HARDIK DOBARIYA
Co-Founder
Factorem
IKHWAN ZAINAL
Head of Professional Training
Edge Academy
REEVE LUI
Founder
AsterSense
NICHOLAS LAM
Sales Director
Topo
SABRINA PRINCESSA WANG
Founder
People’s Inc. 360
ZHONG JINGJING
Co-Founder
Superbench
OFFICIAL PARTNERS
Supporting Partner
Community Partner
Community Partner
Community Partner
How You'll Experience Flux Series
Main Stage Sessions
Insights from leaders shaping AI adoption
Learn how businesses use AI to unlock revenue and boost efficiency
Roundtable Discussions
Co-create solutions that cut costs and drive growth
Work with AI expert and peers to test ideas and take away practical workflows
Business Networking
Build connections that fuel smarter business growth
Meet partners and industry peers who help you scale faster and operate leaner
Discover real-world AI applications, test ideas in roundtables and build lasting business relationships through curated networking
What you'll walk away with...
AI clarity for your business use
See real examples of how AI helps win customers and work smarter.
Simple tools you can try instantly
Step-by-step tools you can try instantly to cut costs and boost efficiency
One problem solved
Walk away with a practical fix to grow faster and spend less.
People who just gets it
Connect with peers facing the same challenges and find smarter ways together.
AGENDA
9.00AM – 9.55AM
REGISTRATION & NETWORKING
10:00AM – 10.15AM
OPENING ADDRESS
Mohan Belani
Co-Founder & CEO, e27
10.15AM – 11.00AM
KEYNOTE | The SME’s Go-to-Market Playbook for AI Adoption: From Pilot to Scale
Most SMEs prove AI works but struggle to scale. In this session, Nicholas shares the AI Go-to-Market Methodology to move from pilots to adoption. Through hands-on exercises in stakeholder mapping and change management, attendees leave with templates and strategies to build sustainable, organization-wide AI adoption.
Nicholas Lam
Sales Director, Topo
11.00AM – 12:00PM
Beyond the Hype: Building AI-First Operations That Actually Scale
Most SMEs struggle to turn AI pilots into real business impact. This session shows how AI can be embedded into everyday operations, drawing lessons from CARRO’s journey in scaling digital transformation across markets. Expect a practical demo of AI in action, followed by an open Q&A on making AI adoption sustainable.
Chua Zi Yong
Chief Operating Officer, CARRO
12.00PM – 1.00PM
LUNCH & NETWORKING
1.00PM – 2.00PM
ROUNDTABLE DISCUSSIONS –
Session 1
Caleb Khoo
Head of Sales, SalesHero.io
TABLE 1 | The SME Sales Leader’s AI Playbook: Smarter Workflow For Better Leads
Too many SMEs jump into AI tools without a clear plan. This session gives you a simple framework to use AI like Saleshero.io and Fathom to find the right customers faster. You’ll learn when to automate versus when to lean on human strengths, how to design AI workflows that support relationship-building, and ways to measure ROI — so you walk away with practical steps to generate warm, high-quality leads.
TABLE 2 | The SME’s Go-to-Market Playbook for AI Adoption: From Pilot to Scale
Most SMEs prove AI works but struggle to scale. In this session, Nicholas shares the AI Go-to-Market Methodology to move from pilots to adoption. Through hands-on exercises in stakeholder mapping and change management, attendees leave with templates and strategies to build sustainable, organization-wide AI adoption.
Nicholas Lam
Sales Director, Topo
TABLE 3 | Automating Marketing: AI Workflows for Follow-Ups and Content Creation
Go behind the scenes of how Sabrina automates content, lead gen, and follow-ups using People’s Inc. 360 Unify, her internal marketing automation system. See how her Seraphina AI assistant supports the workflow, and how you can build your own. Walk away with ready-to-use templates to kickstart your automation — no tech skills needed.
Sabrina Princessa Wang
Founder, People’s Inc. 360
TABLE 4 | Design to Win: Growing B2C Customer Experience Through Human-AI Collaboration
The future of service lies in human-AI collaboration, not replacement. This session explores empathetic AI — technology that amplifies empathy and expertise while preserving authentic human connections. The discussion covers the psychology of customer interactions, the role of emotional intelligence in business, and how AI can enhance service delivery without losing cultural nuance or personal touch. Attendees will gain a framework for adopting AI that elevates service excellence and customer loyalty.
Zhong JingJing
Co-Founder, Superbench
TABLE 5 | No-Code, No Problem: Automate Daily Tasks Without a Tech Team
Discover how no-code tools can take care of repetitive tasks — from data entry to follow-ups — without needing engineers. This session shows you simple automations that any SME can set up to save time, cut errors, and free up your team for more valuable work.
Ethan Ow
Co-Founder & CEO, Wenti Labs
2.00PM – 3.00PM
ROUNDTABLE DISCUSSIONS – Session 2
TABLE 6 | Putting AI on Autopilot: How SMEs Can Use AI to Save Hours on Content and Outreach
See how tools like n8n and make.com can automate content creation and customer outreach, turning repetitive tasks into simple workflows. Walk away with practical steps to save hours and refocus on growing your business.
Bjorn Lee
CEO, Stealth Mode
TABLE 7 | Stop Losing Leads — AI Workflows to Close the Gap
Too many SMEs waste good leads — slow follow-ups, missed calls, or deals lost to faster competitors. This session helps you pinpoint where your sales process is leaking revenue and shows how AI agents and automation can seal those gaps. You’ll leave knowing exactly why leads are slipping away — and the workflows to win them back.
Reeve Lui
Founder, Astersense
TABLE 8 | The Digital Factory Advantage — How SMEs Can Transform Production
Many SMEs face pressure to deliver faster and cheaper while still replying on manual processes. Drawing on his experience building Factorem’s digital factory platform, Hardik will share how technology is reshaping procurement, streamlining production, and opening new growth opportunities for regional players. Attendees will learn where to begin digitizing, which processes to automate first, and how to scale efficiency while staying cost competitive.
Hardik Dobariya
Co-Founder, Factorem
TABLE 9 | Turning AI Building Blocks into B2C Business Wins – Success Cases and Practical Frameworks
What do large language models, embeddings, RAG, and fine-tuning really mean for consumer-facing businesses? In this session, we’ll break down these core AI components in simple terms and show how they come together to solve real problems in B2C contexts. Through success cases from similar industries, you’ll learn practical frameworks and mindsets to unlock efficiency, improve customer experiences, and drive measurable growth. Attendees will walk away with a clear understanding of both the business benefits and the technical essentials needed to get started.
David Yam
Solutions Architect, Alibaba Cloud Intelligence Group
TABLE 10 | Open AI is more than Just Chat-GPT: Understanding Agentic AI Using Open-AI API Platform
Most people only use ChatGPT for simple prompts, but AI can do much more. This session introduces Agentic AI and shows how to use the OpenAI API platform to go beyond conversations. You’ll learn how to equip AI with tool calls, create workflows that save hours every week, and build practical agents that help manage tasks. By the end, you’ll walk away with hands-on experience and a framework to apply AI features directly to your own productivity — with administration as just one of the many benefits.
Ikhwan Zainal
Head of Professional Training
3.00PM – 4.00PM
NETWORKING SESSION / END
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HEAR FROM OUR FLUX COMMUNITY
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TRUSTED BY
PAST PARTNERS & INDUSTRY LEADERS
TRUSTED BY PAST PARTNERS & INDUSTRY LEADERS
We have worked with growing networks and AI builders, startups, and tech leaders who share our mission of making AI practical for businesses.
Limited Seats Available
FAQs
Will there be an opportunity to interact with the facilitators and other participants?
Yes, there will be opportunities for networking and engagement with all participants throughout the event, during designated breaks and key moments. We encourage attendees to take advantage of these interactions.
Are there any sponsorship opportunities available for companies or organisations interested in supporting the event?
Yes, organisations interested in supporting the event may explore sponsorship opportunities. Please submit an enquiry via the provided form here, and our team will be happy to discuss the available options.
What is the ticket's cancellation policy?
Please note that tickets are non-refundable. We kindly recommend for you to review the full cancellation policy for further details.
Can I transfer my registration to another person?
Registration transfer may be allowed, depending on the circumstances. Please contact our team at [email protected] for assistance with transferring your registration.
Our mission is to create platforms that curate information and connect stakeholders, driving the sustainable growth of the Southeast Asia tech ecosystem.
Our mission is to create platforms that curate information and connect stakeholders, driving the sustainable growth of the Southeast Asia tech ecosystem.